Privacy policy

Privacy Policy

Note: Shopify already auto-generates a Privacy Policy for you (you can see it marked as 'Automated' in your settings). The version below is a more complete, human-friendly alternative you can use instead if you want.


This Privacy Policy explains how Mgnteg ("we", "us", "our") collects, uses, and protects your personal information when you visit or purchase from mgnteg.com.

Information we collect

When you shop with us, we collect:

  • Identity & contact info: name, email, phone number, shipping and billing addresses

  • Order info: items purchased, payment method, order history

  • Payment info: handled securely through Shopify Payments and other payment processors (we don't store full card numbers)

  • Browsing info: IP address, device type, pages visited, items viewed (via cookies and analytics tools)

  • Communications: messages you send us via email, WhatsApp, or social media

How we use your information

  • To process and deliver your orders

  • To send order confirmations, shipping updates, and customer service messages

  • To send marketing emails or SMS — only if you've opted in

  • To improve our products, website, and customer experience

  • To prevent fraud and comply with legal obligations

Who we share your information with

We share your data only with trusted third parties who help us run the store:

  • Shopify (platform hosting and payments)

  • Shipping companies (to deliver your order)

  • Payment processors (Paymob, Fawry, Shopify Payments, etc.)

  • Marketing tools (Meta, Google, Klaviyo, etc.) — only with anonymized or consented data

We never sell your personal information to third parties.

Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and measure traffic. You can disable cookies in your browser, but some features may not work properly.

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct or delete your information

  • Unsubscribe from marketing messages at any time

To exercise any of these rights, email us at [privacy@mgnteg.com].

Data retention

We keep order records for at least 5 years for accounting and legal reasons. Marketing data is kept only as long as you remain subscribed.

Contact

For any privacy questions, contact us at [privacy@mgnteg.com] or [your phone number].